Since we started our Change and Best Practice initiatives a year and a half ago, we’ve had our hurdles to overcome; there seems to be a general deep-rooted fear of change within everyday life. Whether it be the fear of the unknown or the stubbornness of “why fix it if it ain't broke”. However, with leadership from the top, a dedicated team responsible for communicating new procedures and gathering feedback and, most significantly, a new M.I.S. (Management Information System) program giving us a clearer overview of what we’re doing and how we’re doing it, we’re finally coming through the tough elements and have found ourselves at a steady jog instead of a crawl that we had experienced.
A lot has changed during this time. Old faces have gone; new faces have arrived bringing new experiences and a wealth of knowledge into the business. Those of you who haven’t visited us for a while wouldn’t recognise the office anymore as we’ve done a top-to-toe change around, utilising our space and integrating our teams to bring people together who can drive our plans forward and help grow the business further.
There’s still more work to be done, but we’re getting there. It’s easy to change a procedure or move some furniture. The hardest part of any change initiative is changing people’s attitudes and there will always be small hurdles to overcome on that front, but a small hurdle is so much easier to overcome than a big one!
However, one thing that is certain is that the little pin hole of light that we could only just see at the end of the tunnel a year and a half ago is now getting bigger and bigger – we’re almost there!
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